NHS app to become new ‘front door’ for appointments, screenings and test results
The NHS app is set to become the primary communication channel for patients, offering appointment reminders, screening invitations, and test results directly to their smartphones.
The Department of Health and Social Care has announced a significant investment in the app, with the goal of saving the health service £200 million over the next three years.
This initiative aims to reduce the reliance on traditional postal services, avoiding the need to send at least 50 million NHS letters annually.
Health Secretary Wes Streeting likened the transition from analogue to digital communication to everyday conveniences such as “online banking or ordering a takeaway”.
This £50 million investment will facilitate the delivery of 270 million messages through the NHS app this year, marking an increase of 70 million compared to the previous financial year.
